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Terms Conditions for Your jkt89 Account

These terms set out how your account works, what we expect from you, and what you can expect from us. Access to jkt89 is available where local law permits, and by opening an account you confirm you meet the eligibility requirements in your region.

Account eligibility appliesDANA, OVO, GoPay coveredWithdrawal rules insideFair use policy active

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What These Terms Actually Cover

jkt89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every part of your relationship with jkt89 — from the moment you register an account to every deposit you make via DANA, OVO, or GoPay and every withdrawal you request. We apply them consistently so you always know where you stand. Account access

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is subject to eligibility under applicable local law and is available only in supported regions. Wallet-linked accounts carry the same terms as bank-linked ones: your DANA, OVO, or GoPay balance is treated as real-money funding the moment it clears, and the same wagering and withdrawal conditions
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follow. We update these terms when regulations or platform operations change. When that happens, we notify you via the contact address on your account before the new version takes effect. Continuing to use the platform after the effective date counts as acceptance. If you disagree with
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a change, the right step is to close your account and withdraw your remaining balance — our support team can walk you through that process. These terms do not limit any rights you hold under applicable Indonesian consumer law; they sit alongside those rights, not above
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them.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

How to Contact Us About These Terms

Questions about how a specific clause applies to your account, a dispute about a transaction, or a request to close your account — all of these go through the same support paths. Our team handles terms-related queries alongside general account help, so you reach the same people who can actually action your request.

Live Chat Available directly inside your account dashboard. Start a chat session to ask about account conditions, withdrawal holds, or any clause you want clarified before acting.

Email Support Send detailed terms or dispute queries to our support address listed in your account settings. We respond to written queries with a reference number you can follow.

Account Help Centre The Help Centre inside your account covers common terms questions — withdrawal conditions, account suspension rules, and how wallet verification ties into these terms.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

We keep your account data and transaction history secure. If you want to know what we hold, how to correct it, or how to request deletion, our support team handles those requests directly — you do not need a lawyer or a formal process.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We do not share your credentials or wallet details — DANA, OVO, GoPay — with third parties outside the payment flow.

Data Retention

We keep transaction records as long as your account is active and for the period required by applicable regulations after closure. You can request a summary of your data at any time via support.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. You can clear these via your browser settings; it will not affect your account balance or history.

How to Request Changes

To update your registered email, linked wallet, or personal details, go to Account Settings or contact support with your account ID. Identity verification is required before sensitive details are changed.

Common Questions About These Terms

Straightforward answers to what these terms mean for your account — covering eligibility, wallet use, account suspension, and how to raise a dispute.

Account registration is open to eligible adults in supported regions where local law permits. You must provide accurate personal details, and accounts tied to ineligible regions may be restricted or closed.

Yes. Every deposit method — DANA, OVO, GoPay, or bank transfer — is covered by the same terms. Wallet deposits are treated as confirmed funding once they clear, and the same withdrawal conditions apply regardless of how you funded your account.

We notify you at the contact address on your account before changes take effect. If you continue using the platform after the effective date, that counts as acceptance. You can close your account and withdraw your balance if you do not agree.

We may suspend or close accounts that breach these terms — including accounts providing false registration details, accounts involved in fraudulent activity, or accounts accessing the platform from restricted regions. You will be notified and can appeal via support.

Contact support via live chat or email with your account ID and the transaction reference. We investigate withdrawal holds and payment discrepancies and respond with a written outcome you can reference or escalate.

The current version is always at jkt89/terms-conditions/. The effective date appears at the top of the page. If your account was opened under an earlier version, we will have notified you of any changes since then.

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